Unleash – unlock the Potential.

Managed Workplace is Epic Fusion’s service offering for companies that want comprehensive management of their digital workplace. We handle operations, including maintenance, updates, security, device management, and ongoing optimization. We work proactively, transparently, and always in alignment with your unique system landscape.

This ensures that your IT environment not only remains stable and up-to-date at all times but also continues to evolve. Security vulnerabilities are detected early, updates are reliably installed, devices are efficiently managed, and standard processes are automated. Your team benefits from a modern, seamless workday without having to worry about technical complexities. The greatest value is created where we take the most pressure off you: Your IT team gains significant time for strategic initiatives, innovations, and projects that truly drive the company forward. Meanwhile, we ensure security, stability, and efficiency behind the scenes.

The Managed Workplace is flexibly scalable and guarantees full transparency regarding services, costs, and responsibilities. In short: With Epic Fusion’s Managed Workplace, you get a modern, secure, and professionally managed digital workplace that boosts productivity, reduces risks, and optimally supports your employees in their day-to-day work.

A successful digital transformation begins with a stable and secure technological foundation. Epic Fusion delivers this through a high-performance cloud infrastructure, a clearly structured data landscape, and the highest security standards. Our approach combines deep technical expertise gained from the day-to-day operation of modern cloud environments with the experience needed to reliably plan, build, and evolve complex architectures. We ensure that resources are used efficiently, governance requirements are met, and your environment performs optimally at all times – thanks to well-designed Azure operations, automated processes, and continuous monitoring of your cloud services. This ensures that your infrastructure not only remains stable but also continues to evolve in the background.

Whether it’s Windows 365 Cloud PC or Azure Virtual Desktop we support companies from the architecture phase through to the implementation of their cloud-based desktop environment and tailor every solution precisely to their actual requirements. The result: flexible, secure workstations that simplify location-independent work and ensure the highest level of security. We provide your company with a robust infrastructure that reduces complexity, frees you up to focus on strategy, and boosts your employees’ productivity – all while ensuring that your cloud environment remains stable, secure, and high-performing, both today and in the future.

Today, data is one of a company’s most valuable resources. Epic Fusion develops data strategies that bring structure, minimize risks, and unlock the full potential of your information. We design comprehensive data lifecycles based on Microsoft 365 to ensure that data is reliably created, managed, backed up, archived, and deleted as needed. This results in a clear, resilient data landscape that reduces the burden on employees and consistently meets compliance requirements.

With customized data classification and protection strategies, we ensure that every piece of information receives the appropriate level of protection. Especially in times of increasing cyber risks, precise classification is crucial for designing effective security measures and preventing data breaches. We combine technical expertise with proven protection mechanisms to ensure maximum security. In addition, we support companies in their cloud migrations to Microsoft Azure and create data environments that are available around the clock, scalable, and cost-effective.

To not only store data but also understand it, we integrate Microsoft Fabric as a powerful analytics and data platform. Microsoft Fabric connects data across different systems, automatically prepares it, and enables end-to-end analysis across all sources. SharePoint complements this foundation as a central hub for structured information and document-based collaboration. Through clear permission models, modern information architectures, and seamless integration with Teams and Microsoft 365, SharePoint becomes a reliable content hub that makes data available and contextualizes it effectively.

Whether it’s servers, databases, or applications: We migrate in a structured, low-risk manner with a focus on long-term efficiency and transparency. Why? Because your data is your strategic advantage – it brings real added value to your business.

In a connected cloud world, security isn’t an optional extra – it’s a prerequisite. Epic Fusion ensures that your data, systems, and identities are fully protected at all times in a pragmatic, effective way that’s precisely tailored to your organization’s needs. With in-depth expertise in Microsoft Azure and Microsoft 365, we offer a holistic approach to security: From thorough security assessments to maintainable, future-proof security strategies and continuous security operations that strengthen your environment day after day.

Our security services are modular and adapt flexibly to your protection needs. After all, security is unique to each organization, depending on industry, risk exposure, regulatory requirements, and existing IT infrastructure. With clearly defined service levels, scalable modules, and 24/7 support, your security level remains not only stable but also expandable and predictable over the long term. For companies with high security requirements, Epic Fusion operates a 24/7 third-party Security Operations Center (SOC) that monitors global Microsoft 365 security signals in real time. Through international networking, monitoring, and rapid response processes, we detect threats early, analyze them in depth, and respond immediately in the event of an emergency. This ensures that security isn’t just a promise, but a reliable, measurable component of your digital infrastructure. Epic Fusion is the partner that doesn’t make security complicated – but rather accessible, understandable, and sustainably effective.

Digital transformation doesn’t start with technology, but with the question: How do people actually use these tools? A modern workplace isn’t created by technology alone – it emerges where people, teams, and organizations can collaborate seamlessly. Epic Fusion designs the Modern Workplace so that employees can work intuitively, efficiently, and with motivation, supported by an intelligent Microsoft 365 environment, seamlessly integrated collaboration tools, and AI-powered assistance with Microsoft 365 Copilot. The focus is on simplifying day-to-day work, improving the flow of information, and empowering teams to achieve results faster.

We integrate applications such as Teams, SharePoint, OneDrive, and modern employee hubs so that they are actually used – not just implemented. Information is centrally available, and processes are thoughtfully digitized. In addition, we implement Microsoft Copilot securely, in compliance with data protection regulations, and tailored to the company’s needs, so that AI-powered productivity becomes not just possible, but second nature.

The result is a workplace that is flexible, intuitive, and scalable at any time. Companies benefit from more efficient workflows, higher-quality work, and a digital work environment that fits their organization. Epic Fusion views Modern Work not as a tool-based project, but as a holistic work culture – executed with technological excellence, designed with people in mind, and delivering sustainable results.

Successful digital transformation doesn’t come from new software, but from people embracing it. Epic Fusion combines technological expertise with in-depth knowledge of industrial and organizational psychology to design changes in a way that ensures they are understood, accepted, and actively put into practice. We develop change strategies that clearly communicate why something is changing, what benefits it brings, and how employees will be guided step by step. In this way, we create an environment where teams are motivated to use new tools – not because they have to, but because they recognize the added value.

Using user adoption methods, we ensure that employees aren’t overwhelmed but instead build their digital skills in a targeted manner. In doing so, Epic Fusion follows the «practice makes perfect» philosophy: people learn by doing. That’s why we integrate new applications into the daily work routine so that employees can immediately try them out, use them, and understand them intuitively. Strategically aligned training, hands-on learning formats, and ongoing support make new applications like Microsoft 365, Teams, SharePoint, and Microsoft Copilot not only understandable but also true drivers of success in everyday work. At the same time, this strengthens digital skills. As a result, not only does acceptance grow, but so does competence.

At the same time, we integrate hybrid work concepts that enable flexibility without sacrificing security or structure. The goal? Less resistance, higher productivity, faster project success, and a sustainable digital culture. Epic Fusion creates the conditions so that change is not perceived as a burden, but as an opportunity.

Epic Fusion transforms data into reliable insights and automates business processes, enabling teams to work more efficiently and companies to act more quickly. We combine the power of Microsoft 365, the Power Platform, Power BI, and Azure OpenAI to create solutions that deliver measurable results – from automated workflows and intelligent analytics to scalable apps that integrate seamlessly with existing systems.

Using Power Apps, Power Automate, and Model-Driven Apps, we digitize repetitive tasks, reduce sources of error, and create workflows that ease the daily workload for employees. Processes become more transparent and efficient while remaining flexible enough to grow alongside the business. Our approach combines technical excellence with a deep understanding of business requirements.

AI-driven cloud solutions with Azure OpenAI take this potential to a new level: intelligent automation, natural language processing, and advanced analytics open up new business models, boost productivity, and create room for innovation. In doing so, we consistently prioritize security and digital risk management, because modern AI only realizes its full value when it is implemented securely, in a controlled manner, and responsibly.

With Power BI and data analytics, we transform raw data into actionable insights. We link information from various sources, visualize relationships in an understandable way, and create a data foundation that enables employees to make decisions faster and with greater confidence. Optionally, we embed solutions into broader Microsoft Fabric environments to enable organization-wide data usage without silos.

Artificial intelligence becomes valuable to businesses when it moves beyond the abstract and actually reduces the workload. Epic Fusion harnesses this potential with AI agents and Azure OpenAI to develop intelligent solutions that automate processes, analyze data, and understand natural language. This results in applications that take over routine tasks, accelerate decision-making, and noticeably reduce the workload on teams. AI thus becomes not just an add-on feature, but an active part of daily work.

Our AI solutions are always tailored to individual business needs – from automated workflows and AI agents for employees and customers to predictive analytics and complex multi-agent systems. In doing so, we combine state-of-the-art AI technology with a deep understanding of security, compliance, and digital risk management. After all, true innovation only works when it is implemented responsibly and companies retain full control over their data at all times.

With Epic Fusion, AI applications and AI agents become drivers of efficiency, productivity, and innovation. Companies benefit from faster processes, better insights, and a work environment where technology is no longer merely operated but actively supported. We guide organizations step by step and in a practical manner on their journey toward adopting artificial intelligence.

Frontier Engine is an AI-native platform that unifies a company’s knowledge, processes, and systems within a single intelligent work environment. Instead of waiting for requests, specialized AI agents collaborate proactively, execute tasks, coordinate workflows, and drive outcomes forward. Through seamless integration with a company’s existing technology landscape, these agents access relevant context and make information instantly actionable. This reduces time spent searching for information, eliminates process fragmentation, and decreases dependence on individual employees. The result is a digital organization that not only supports work but actively contributes to it, accelerating productivity and value creation.