EPIC FUSION: WHERE PEOPLE, TECHNOLOGY, AND WORK COME TOGETHER TO CREATE SMART SOLUTIONS.
Our solution? A smart and modern workplace.
Success Factors for an Epic Journey.
Let's talk.
Sanche Baskaran
Digital Transformation Architect, Partner
sanche@epicfusion.com
Mobile +41 78 683 87 60
Direct +41 31 512 14 01
Epic Fusion Services: Smart Work Environments.
Managed Workplace is Epic Fusion’s service offering for companies that want comprehensive management of their digital workplace. We handle operations, maintenance, updates, security, and device management—reliably, proactively, and tailored to your environment.
This ensures your IT environment remains up-to-date, stable, and secure at all times, while your team can focus on your core business. It’s flexibly scalable, transparently managed, and takes the maximum strain off your IT department. The Managed Workplace ensures a smooth, secure, and modern workday.
A successful digital transformation starts with the right foundation. Epic Fusion provides this foundation with a high-performance cloud infrastructure, a clearly structured data landscape, and the highest security standards. This results in stable, scalable, and secure IT environments that enable efficient work and provide long-term relief for employees.
Whether it’s cloud infrastructure and Azure operations, modern workplace concepts with Windows 365 or Azure AVD, well-thought-out data lifecycle strategies, data classification and protection, or cloud migrations to Microsoft Azure: we combine deep technical expertise with many years of operational experience. The result is customized solutions that function reliably, scale with your business, and consistently protect the value of your data.
In a connected cloud world, security isn’t an add-on—it’s a fundamental requirement. Epic Fusion ensures that your data, systems, and identities are fully protected at all times—in a pragmatic, effective way tailored to your organization. With in-depth expertise in Microsoft Azure and Microsoft 365, we offer 360-degree security consulting, ranging from thorough security assessments to actionable, maintainable security strategies. In addition, we handle security operations and conduct regular risk reviews to continuously improve your security posture.
Our guiding principle is this: security is unique to each organization. Our modular security services adapt precisely to your protection needs—flexible, scalable, and available around the clock. To meet the highest standards, Epic Fusion operates a 24/7 Security Operations Center (SOC) with global Microsoft 365 security monitoring. Thanks to our international network and rapid incident response processes, we detect and analyze threats in real time and respond immediately in the event of an emergency. This ensures that your digital environment remains protected in the long term—today and tomorrow.
Digital transformation doesn’t start with technology, but with the question: How do people actually use these tools? Epic Fusion designs the Modern Workplace so that employees, teams, and organizations can collaborate effectively. All of this is supported by an intelligent Microsoft 365 environment and AI-powered tools such as Microsoft 365 Copilot.
Our approach combines technology with change management and user adoption. We ensure that employees understand why processes are changing, how new applications work, and what value they bring. This creates motivated teams that use the tools efficiently and productively. Using Microsoft 365, Teams, and SharePoint, we seamlessly integrate applications into daily workflows, securely implement Microsoft Copilot, and unlock its full potential. Intranets and employee hubs centrally provide company information, foster collaboration, and scale flexibly with the organization.
Through Change Management and User Adoption365, we ensure that changes are embraced and that teams benefit quickly and sustainably. Complemented by hybrid work solutions, we enable location-independent and flexible work, as well as a digital culture that boosts productivity, motivation, and satisfaction. Epic Fusion doesn’t just deliver the technology—we lay the foundation for a modern workplace where people are supported by tools.
Epic Fusion transforms data into reliable insights and automates business processes, enabling teams to work more efficiently and companies to act more quickly. Using Microsoft 365, Power BI, and the Power Platform, we develop scalable apps, automate repetitive tasks, and seamlessly integrate systems—from Power Apps to Power Automate to model-driven apps. This makes processes more efficient, reduces errors, and frees up resources.
AI-driven cloud solutions with Azure OpenAI expand the possibilities: intelligent analytics, automation, and natural language processing enable new business models, boost productivity, and drive innovation—always with a focus on security and digital risk management.
With Power BI and data analytics, we transform raw data into actionable insights, visualize information clearly, and enable informed decisions across various data sources. Epic Fusion turns technology into a driver of growth, innovation, and efficiency, supports employees in value-adding tasks, and ensures measurable, sustainable impact.
Epic Fusion unlocks the full potential of artificial intelligence for businesses. Using AI agents and Azure OpenAI, we develop scalable, intelligent solutions that automate processes, analyze data, and understand natural language. This results in applications that handle routine tasks, accelerate decision-making, and lighten the workload for teams.
Our AI solutions are individually tailored to business needs: whether automated workflows, AI agents for employees and customers, or predictive analytics—we combine state-of-the-art AI technology with robust digital risk management to ensure security and compliance.
With Epic Fusion, AI applications and AI agents become driving forces for efficiency, innovation, and competitive advantage. Companies benefit from faster processes, better insights, and a work environment where technology actively supports employees rather than merely being operated by them.
Epic Fusion Services: Smart Work Environments.
Managed Workplace is Epic Fusion’s service offering for companies that want comprehensive management of their digital workplace. We handle operations including maintenance, updates, security, device management, and ongoing optimization. We work proactively, transparently, and always in alignment with your unique system landscape.
This ensures that your IT environment not only remains stable and up-to-date at all times but also continues to evolve. Security vulnerabilities are detected early, updates are reliably deployed, devices are efficiently managed, and standard processes are automated. Your team benefits from a modern, seamless workday – without having to worry about technical complexities. The greatest value is created where we take the most pressure off you: Your IT team gains significant time for strategic initiatives, innovations, and projects that truly drive the company forward. Meanwhile, we ensure security, stability, and efficiency behind the scenes.
The Managed Workplace is flexibly scalable and guarantees full transparency regarding services, costs, and responsibilities. In short: With Epic Fusion’s Managed Workplace, you get a modern, secure, and professionally managed digital workplace that boosts productivity, reduces risks, and provides your employees with optimal support in their day-to-day work.
A successful digital transformation begins with a stable and secure technological foundation. Epic Fusion provides this foundation through a high-performance cloud infrastructure, a clearly structured data landscape, and the highest security standards. Our approach combines deep technical expertise gained from the day-to-day operation of modern cloud environments with the experience needed to reliably plan, build, and evolve complex architectures. We ensure that resources are used efficiently, governance requirements are met, and your environment performs optimally at all times – thanks to well-designed Azure operations, automated processes, and continuous monitoring of your cloud services. This ensures that your infrastructure not only remains stable but also continues to evolve in the background.
Whether it’s Windows 365 Cloud PC or Azure Virtual Desktop, we support companies from the architecture phase through to the implementation of their cloud-based desktop environment and tailor every solution precisely to their actual requirements. The result: Flexible, secure workstations that simplify location-independent work and ensure the highest level of security. We provide your company with a robust infrastructure that reduces complexity, frees you up to focus on strategy, and boosts your employees’ productivity – all while ensuring that your cloud environment remains stable, secure, and high-performing, both today and in the future.
Today, data is one of a company’s most valuable resources. Epic Fusion develops data strategies that bring structure, minimize risks, and unlock the full potential of your information. We design comprehensive data lifecycles based on Microsoft 365 to ensure that data is reliably created, managed, backed up, archived, and deleted as needed. This results in a clear, resilient data landscape that reduces the workload on employees and consistently meets compliance requirements.
With customized data classification and protection strategies, we ensure that every piece of information receives the appropriate level of protection. Especially in times of increasing cyber risks, precise classification is crucial for designing effective security measures and preventing data breaches. We combine technical expertise with proven protection mechanisms to ensure maximum security. We also support companies in their cloud migrations to Microsoft Azure and create data environments that are available around the clock, scalable, and cost-effective.
To not only store data but also understand it, we integrate Microsoft Fabric as a powerful analytics and data platform. Microsoft Fabric connects data across different systems, automatically prepares it, and enables end-to-end analysis across all sources. SharePoint complements this foundation as a central hub for structured information and document-based collaboration. Through clear permission models, modern information architectures, and seamless integration with Teams and Microsoft 365, SharePoint becomes a reliable content hub that makes data accessible and contextualizes it effectively.
Whether it’s servers, databases, or applications: We migrate in a structured, low-risk manner with a focus on long-term efficiency and transparency. Why? Because your data is your strategic advantage – it brings real added value to your business.
In a connected cloud world, security isn’t an optional extra – it’s a prerequisite. Epic Fusion ensures that your data, systems, and identities are fully protected at all times in a pragmatic, effective way that’s precisely tailored to your organization’s needs. With in-depth expertise in Microsoft Azure and Microsoft 365, we offer a holistic approach to security: from thorough security assessments to maintainable, future-proof security strategies, all the way to continuous security operations that strengthen your environment day after day.
Our security services are modular and adapt flexibly to your protection needs. After all, security is unique to each organization, depending on industry, risk exposure, regulatory requirements, and existing IT infrastructure. With clearly defined service levels, scalable modules, and 24/7 support, your security level remains not only stable but also expandable and predictable over the long term. For companies with high security requirements, Epic Fusion operates a 24/7 third-party Security Operations Center (SOC) that monitors global Microsoft 365 security signals in real time. Through international networking, monitoring, and rapid response processes, we detect threats early, analyze them in depth, and respond immediately in the event of an emergency. This ensures that security isn’t just a promise, but a reliable, measurable component of your digital infrastructure. Epic Fusion is the partner that doesn’t make security complicated, but rather accessible, understandable, and sustainably effective.
Digital transformation doesn’t start with technology, but with the question: How do people actually use these tools? A modern workplace isn’t created by technology alone – it emerges where people, teams, and organizations can collaborate seamlessly. Epic Fusion designs the Modern Workplace so that employees can work intuitively, efficiently, and with motivation, supported by an intelligent Microsoft 365 environment, seamlessly integrated collaboration tools, and AI-powered assistance with Microsoft 365 Copilot. The focus is on simplifying day-to-day work, improving the flow of information, and empowering teams to achieve results faster.
We integrate applications such as Teams, SharePoint, OneDrive, and modern employee hubs so that they are actually used – not just implemented. Information is centrally available, and processes are thoughtfully digitized. In addition, we implement Microsoft Copilot securely, in compliance with data protection regulations, and tailored to the company’s needs, so that AI-powered productivity becomes not just possible, but second nature.
The result is a workplace that is flexible, intuitive, and scalable at any time. Companies benefit from more efficient workflows, higher-quality work, and a digital work environment that fits their organization. Epic Fusion views Modern Work not as a tool-based project, but as a holistic work culture – one that is technologically excellent, human-centered, and sustainably effective.
Successful digital transformation doesn’t come from new software, but from people embracing it. Epic Fusion combines technological expertise with in-depth knowledge of industrial and organizational psychology to design changes in a way that ensures they are understood, accepted, and actively put into practice. We develop change strategies that clearly communicate why something is changing, what benefits it brings, and how employees will be guided step by step. In this way, we create an environment where teams are motivated to use new tools. Not because they have to, but because they recognize the added value.
Using user adoption methods, we ensure that employees aren’t overwhelmed but instead build their digital skills in a targeted manner. In doing so, Epic Fusion follows the «practice makes perfect» philosophy: people learn by doing. That’s why we integrate new applications into the daily work routine so that employees can immediately try them out, use them, and understand them intuitively. Strategically aligned training, hands-on learning formats, and ongoing support make new applications like Microsoft 365, Teams, SharePoint, and Microsoft Copilot not only understandable but also true drivers of success in daily work. At the same time, this strengthens digital skills. As a result, not only does acceptance grow, but so does competence.
At the same time, we integrate hybrid work concepts that enable flexibility without sacrificing security or structure. The goal? Less resistance, higher productivity, faster project success, and a sustainable digital culture. Epic Fusion creates the conditions so that change is not perceived as a burden, but as an opportunity.
Epic Fusion transforms data into reliable insights and automates business processes, enabling teams to work more efficiently and companies to act more quickly. We combine the power of Microsoft 365, the Power Platform, Power BI, and Azure OpenAI to create solutions that deliver measurable results – from automated workflows and intelligent analytics to scalable apps that integrate seamlessly with existing systems.
Using Power Apps, Power Automate, and model-driven apps, we digitize repetitive tasks, reduce sources of error, and create workflows that ease the daily workload for employees. Processes become more transparent and efficient while remaining flexible enough to grow alongside the business. Our approach combines technical excellence with a deep understanding of business requirements.
AI-driven cloud solutions with Azure OpenAI take this potential to a new level: intelligent automation, natural language processing, and advanced analytics open up new business models, boost productivity, and create room for innovation. In doing so, we consistently prioritize security and digital risk management, because modern AI only realizes its full value when it is implemented securely, in a controlled manner, and responsibly.
With Power BI and data analytics, we transform raw data into actionable insights. We link information from various sources, visualize relationships in an understandable way, and create a data foundation that enables employees to make decisions faster and with greater confidence. Optionally, we embed solutions into broader Microsoft Fabric environments to enable organization-wide data usage without silos.
Artificial intelligence becomes valuable to businesses when it moves beyond the abstract and actually reduces the workload. Epic Fusion harnesses this potential with AI agents and Azure OpenAI to develop intelligent solutions that automate processes, analyze data, and understand natural language. This results in applications that take over routine tasks, accelerate decision-making, and noticeably reduce the workload on teams. AI thus becomes not just an add-on feature, but an active part of daily work.
Our AI solutions are always tailored to individual business needs – from automated workflows and AI agents for employees and customers to predictive analytics and complex multi-agent systems. In doing so, we combine state-of-the-art AI technology with a deep understanding of security, compliance, and digital risk management. After all, true innovation only works when it is implemented responsibly and companies retain full control over their data at all times.
With Epic Fusion, AI applications and AI agents become drivers of efficiency, productivity, and innovation. Companies benefit from faster processes, better insights, and a work environment where technology is no longer merely operated but actively supported. We guide organizations step by step, with a practical approach, on their journey toward adopting artificial intelligence.
Frontier Engine is an AI-native platform that unifies a company’s knowledge, processes, and systems into a single intelligent work environment. Instead of waiting for requests, specialized AI agents work together proactively to perform tasks, coordinate processes, and drive results. Through seamless integration into each company’s existing system landscape, the agents access the relevant context and make information immediately usable. This reduces the time spent searching, minimizes media discontinuities, and lowers dependence on individual employees. The result is a digital organization that not only provides support but also actively collaborates and accelerates value creation.
Get Ready: Ready for the Digital Transformation.
Let's talk.
Sanche Baskaran
Digital Transformation Architect, Partner
sanche@epicfusion.com
Mobile +41 78 683 87 60
Direct +41 31 512 14 01
Workplace
Epic Workplace, developed by us, is a scalable, cloud-based digital workplace for medium-sized and large companies. It enables employees to work with company data at any time, from any location, and on various devices, while adhering to the highest security standards. It is based on Microsoft 365, combines Microsoft SharePoint with Microsoft Teams, and ensures seamless communication as well as agile collaboration. Our Epic Workplace is built on an excellent service model that ensures uninterrupted operation of the workplaces. It includes not only system and app updates but also immediate response to known security issues. Our help desk provides expert support at all times; the scope of these services is individually agreed upon in our Service Level Agreement and remains fully scalable. This is because our Epic Workplace can be tailored to changing customer needs through flexible service add-ons. More details on Workplace as a Service:
Al
Artificial intelligence is at the heart of a global transformation that is fundamentally reshaping industries and business models. In this dynamic environment, it is essential for companies not only to understand the transformative power of AI, but also to recognize the potential that is already available and put it to good use. On the one hand, Microsoft Copilot provides a powerful AI tool for everyday applications; on the other hand, Azure OpenAI offers a high-performance, secure, and scalable framework for process automation, data analysis, and natural language processing. In both of these application areas, we rank among the best in our field, because here, too, we focus on the interplay between people, organizations, and IT. We view AI neither as an end in itself nor as a playground, but rather as an opportunity to push the boundaries of what is possible in order to make companies more successful.
Frontier Engine: The AI platform for autonomous AI agents in the enterprise that operate independently.
Frontier Engine is the next-generation AI platform – built for teams that want results, not just answers. Instead of isolated chatbots, Frontier Engine connects all relevant systems – such as CRM, email, calendars, competitive analysis, documents, and more, into an AI organization of specialized agents. The key difference: Frontier Engine doesn’t just think along with you, it takes action. Frontier Engine doesn’t just respond to prompts, it understands the context of your business. Our agents plan campaigns, create reports, send emails, and monitor processes completely autonomously. This transforms AI from a helpful assistant into a true business driver.
EVERY COMPANY IS NOW A SOFTWARE COMPANY. YOU HAVE TO START THINKING AND OPERATING LIKE A DIGITAL COMPANY.
SATYA NADELLA, CEO OF MICROSOFT
Microsoft 2024 Partner of the Year – Epic Fusion wins the award in the «Modern Workplace for Frontline Workers» category.
Every year, Microsoft honors the best partners from among more than 400,000 companies worldwide. In 2024, Epic Fusion won the global «Partner of the Year» award in the «Modern Workplace for Frontline Workers» category. This award validates our user-centered «digital first, humans not second» philosophy, our high standards of quality, and the measurable value we deliver to our customers. We are proud of this trust and motivated to further deepen our collaboration with Microsoft and consistently advance the digital work environment for our customers.
Epic Fusion has achieved all 6 Microsoft Solutions Partner Designations.
Microsoft Partner certifications are official recognitions from Microsoft for IT and software companies that have demonstrated expertise, experience, and a track record of successful customer projects using Microsoft technologies. Epic Fusion has achieved all six Microsoft Solutions Partner Designations, underscoring its comprehensive expertise across the entire Microsoft ecosystem. As a certified Microsoft Solutions Partner, we provide verified expertise and the highest quality standards when working with Microsoft technologies.
For our customers, this means minimized risk, maximum stability, seamless integration into existing Microsoft environments, and long-term investment security. Thanks to our comprehensive coverage of all six solution areas, we are able to offer end-to-end solutions from a single source – solutions that are strategically sound and technically well-executed.
«WITH THE SUPPORT OF EPIC FUSION, THE ROLLOUT OF M365 NOT ONLY WENT SMOOTHLY FROM A TECHNICAL STANDPOINT, BUT IT WAS ALSO VERY WELL RECEIVED BY OUR EMPLOYEES.»
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