Epic Fusion is Microsoft Partner for Modern Work, AI & Security

Epic Fusion is a Microsoft Partner for Modern Work, AI, Cloud, and Security.

Microsoft can do a lot. So can Epic Fusion. That is why we are partners. Microsoft provides the technology. We turn it into a workplace that works in the real world. As a leading Microsoft partner in Switzerland, we support companies from strategic planning and technical implementation to adoption on their journey towards digital transformation. We combine Microsoft 365, Security, Cloud, AI and automation with the one thing that often gets forgotten in projects: People. Because many can implement technology. Making sure it is adopted, embraced and delivers real value is another story.

We are not just a Microsoft Partner. Epic Fusion is a Global Microsoft Partner of the Year.

Epic Fusion is the only Swiss Microsoft partner to have been awarded Global Microsoft Partner of the Year. In 2024 we won in the category «Modern Workplace for Frontline Workers» – selected from more than 400,000 Microsoft partners worldwide. For us, this is not just a trophy to put on a shelf. It is a proof that our approach works: Digital first, human not second. And that is precisely the standard by which we still measure ourselves today. Because we believe that technology empowers people. That is why we combine technology with user experience, adoption, and measurable business impact.

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What are the Benefits of being a Microsoft Partner?

Microsoft offers an impressive technology stack. But technology alone does not solve organizational problems. That is why we do not think in terms of products, but in terms of context. We do not build a collection of individual tools, but rather a work environment that fits your organization, helps your employees, and evolves alongside it.

Microsoft offers technologies for nearly every facet of modern work: Microsoft 365, Azure, Security, Intune, Copilot, Power Platform, and AI. But the real challenge begins after that: Which of these does your company really need, and how can they be turned into a work environment that functions effectively in daily work?

Epic Fusion creates structures that simplify collaboration, make information more accessible, automate routine tasks, and reduce security risks. And we ensure that new technologies are not only implemented but also adopted and utilized. After all, a modern workplace isn’t successful just because all the tools are installed. It is successful when people can do their work more easily, securely, and productively. Technology is just the beginning. What matters is how it transforms your business.

From the Microsoft Stack to a Workplace that really works.

Increase productivity.

Search less. Click less. Get more done.

Give back time.

Automate tasks that people should not have to do manually.

Making knowledge accessible.

Make information available where decisions are made.

Improve collaboration.

Connecting people, teams, and information.

Improve security.

Do not pit security against productivity; instead, consider them together.

Accelerate innovation.

Do not adopt new technologies someday – adopt them when they make a difference.

Our Services in the Microsoft Ecosystem.

Microsoft provides the platform. We turn it into a workplace. Microsoft 365, Azure, Security, Copilot, and AI offer many possibilities. But more technology does not automatically make a workplace better. What matters is what comes of it. We create secure access, simplify collaboration, automate routine tasks, and deploy AI where it actually takes work off your hands.

The Epic Fusion Team in a meeting_Florian, Debora, Xiomi, Solomiia

Microsoft 365 & Teams

Modern collaboration, communication, and productivity – secure, integrated, and tailored to your organization.

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Microsoft Intune & Endpoint Management

Centrally manage, secure, and standardize devices.

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Andreas at his laptop during a meeting with Stefanie Thommen

Microsoft Entra ID

Securely manage identities, access, and conditional access.

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Leandro on the phone during a meeting in a meeting booth at the Epic Fusion office in Bern

Microsoft Security

Security by Design instead of security as an afterthought. Zero Trust, Threat Protection, Compliance, and Security Operations.

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An Epic Fusion employee types a prompt on his Mac

Microsoft Copilot & AI

From concept to production use of Microsoft Copilot. Prepare data, drive adoption, and put AI to productive use.

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Andreas Dennis Samuel in a meeting or workshop

Azure, Cloud & Infrastructure

Cloud migration, infrastructure, modernization, and cloud-native solutions that are stable, scalable, and secure.

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Celine and Samuel in a meeting in Epic Fusion's open-plan office

Power Platform

Automate processes and build your own business applications.

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The Epic Fusion Team in Bern at the Lounge with Florian, Debora, Solomiia, and Noel Xiomi

Adoption & Change

Introduce new technology in a way that ensures employees actually use it.

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6 Microsoft Designations. One Mission.

Epic Fusion holds all six Microsoft Solutions Partner designations – making us one of only a few companies in Switzerland to do so. This is not just about having six more badges on our website. It means we have expertise across the entire Microsoft ecosystem from Modern Work and Security to Business Applications, Data, and AI, all the way to Infrastructure and Innovation. Our Microsoft competencies:

Business Applications: Digitizing and automating business processes.
Data & AI: Understanding data. Leveraging AI. Improving decision-making.
Digital & App Innovation: Developing modern applications and reimagining existing systems.
Infrastructure: Modernizing and scaling cloud infrastructures.
Modern Work: Microsoft 365, Copilot, and the workplace of the future.
Security: Protecting identities, data, devices, and organizations.

Microsoft Advanced Specializations

Certified depth where things get complex. The Advanced Specializations are demanding specializations for partners who have demonstrated deep technical expertise and practical experience in a specific Microsoft solution area. To qualify, partners must meet additional requirements and demonstrate their capabilities based on criteria specified by Microsoft and customer success stories. The Solutions Partner Designations showcase the breadth of our expertise. Our Advanced Specializations highlight the areas where we have particularly deep expertise.

All the Way to its own AI Platform: Frontier Engine.

And what if Microsoft is not enough? We build beyond it. Not every challenge can be solved with an off-the-shelf tool. That is why we developed Frontier Engine. Our own AI platform on Microsoft Azure. It connects your entire corporate knowledge base, as well as all your systems and processes, with specialized AI agents – beyond the Microsoft ecosystem. From AI that responds to AI that acts. Because the next level of AI is not just a better chatbot. It is work that gets done on its own.

More about Frontier Engine

Parking Zurich Underground Parking Garage: A Success Story for the City of Zurich

M365 Tenant Migration

Seamless integration of Parking Zürich AG into the City of Zurich’s IT infrastructure. Microsoft Teams, OneDrive, and SharePoint were successfully migrated to the OIZ tenant securely and without any downtime.

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Rega relies on Power App

Rega is digitizing the investment process with a Power App. Structured data entry and automatically generated one-pagers create transparency, reduce the workload, and speed up informed decision-making.

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Hotelplan Success Story: Modern Work Transformation with Epic Fusion

Modern Workplace Transformation

As part of the sale by Migros, the entire digital work environment had to be reimagined and rebuilt. The goal was a clean separation – without compromising security, performance, or the user experience.

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Why Epic Fusion? The Benefits for you.

Because we do not confuse technology with transformation. We bring Microsoft technology and the reality of your business together.
We do not think in terms of products, but in terms of solutions. We develop solutions that truly move your business forward.
Proven Microsoft expertise: All six Microsoft Solutions Partner designations, Advanced Specializations, and the Global Partner of the Year Award.
Engineering and People: People come first. We combine technical implementation with adoption, change, and user experience.
From concept to operation: Strategy is important. Successful implementation is more important.
AI without the hype: We use AI when it provides a better solution to a real problem, not just because it is on every PowerPoint slide right now.
Close to you, but with international standards: Swiss offices in Zurich and Bern, as well as an office in Germany. We are personally accessible, technically sophisticated, and bring experience from complex Microsoft environments.

What a strong Partnership with Microsoft actually offers you.

A Microsoft Partner should offer more than just a logo on its website. A strong partnership provides access to knowledge, resources, and direct communication with Microsoft. And that is exactly what can make a difference on complex projects:

Access to Microsoft Expertise and Engineering
In-depth technical expertise ranging from Microsoft 365 to security, data, AI, and business applications
Support with complex technical issues
Access to select Microsoft programs and new technologies
Microsoft-certified specialists
Experience from real-world Microsoft projects
Ongoing training and knowledge transfer

However, the key advantage is not access to Microsoft. It is knowing when a particular Microsoft technology makes sense.

Concrete solutions that can also be found in the Microsoft Marketplace.

Our Microsoft partnership goes beyond certifications and technical expertise. We use this expertise to develop concrete solutions that companies can put to immediate use. Epic Fusion is listed in the official Microsoft AppSource Marketplace. There, companies can find concrete solutions and services related to Microsoft, including our Copilot Journey program for SMBs and enterprises. The advantage: You do not have to start from scratch. Instead of simply licensing Microsoft Copilot and figuring out on your own how to implement it effectively, you will receive a structured path – from assessing your current situation through preparation and piloting to implementation and use. This turns technology into a concrete first step.

Microsoft MVP

Microsoft MVP is not a certification. It is an award from Microsoft for people who actively share their knowledge and help shape the Microsoft community. Microsoft Most Valuable Professionals (MVPs) are recognized experts who share their practical work and experiences and are deeply involved in specific areas.

For companies, this means one thing above all: access to expertise that goes beyond product knowledge. An MVP not only knows the technology but also continuously engages with its development, its possibilities, and its limitations. This helps companies make more informed decisions, assess new technologies effectively, and develop solutions that actually work in practice. At Epic Fusion, our Head of AI, Jannik Reinhard, brings exactly this perspective to the table. As a Microsoft MVP for AI, he combines technical expertise with practical experience and a very clear understanding of where AI truly adds value today – and where it does not.

Or a Microsoft Solutions Partner. This is a Microsoft-certified partner with proven expertise in specific areas, as demonstrated by customer projects, certifications, and growth. A Solutions Partner is not a title you can buy. You have to earn it.

A Microsoft reseller sells Microsoft licenses – and that is it. They have no proven technical expertise, no certified specialists, and no obligation to Microsoft to meet specific quality standards.

A Microsoft Solutions Partner has demonstrably qualified with Microsoft through certified employees, completed customer projects, and measurable customer success. Microsoft awards this designation only to partners who can demonstrate genuine expertise in defined solution areas.

Epic Fusion goes one step further: We are one of the few partners worldwide to hold all six Microsoft Solutions Partner designations in Modern Work, Security, Azure Infrastructure, Digital & App Innovation, Data & AI, and Business Applications.

Epic Fusion is one of the few partners worldwide to hold all six designations and the only Swiss partner to be named Global Microsoft Partner of the Year in 2024. But more importantly, we implement technology using an adoption approach that actually works.

The entire Microsoft ecosystem: Microsoft 365, Teams, Azure, Copilot, Power Platform, Security & Compliance, Intune, Entra ID. And we integrate it with our own AI platform, Frontier Engine.

Yes. And often more so than a large corporation. SMEs can make decisions faster, implement them more quickly, and see results sooner. We have experience working with companies of all sizes.

Epic Fusion operates across various industries, with a clear focus on companies where technology has a direct impact on efficiency, security, and collaboration. Our clients include companies in the healthcare, public sector, manufacturing, retail, and production industries, as well as banks and insurance companies.

Give us a call. Send us a message. Or book an appointment right away. We will start by addressing your problem and not with a presentation about us.

BAND

BAND will be AI-ready in just one year. Epic Fusion is implementing a holistic Microsoft 365 cloud architecture, including the Modern Workplace client, a complete Teams migration, and zero-trust security. Supported by coaching, webinars, and targeted user adoption measures, the company is successfully making a quick transition to the new world of work. Thanks to this comprehensive transformation, BAND is now able to use Microsoft Copilot productively.

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Steag & Partner AG

From siloed solutions to an integrated cloud: Epic Fusion has implemented a secure, fully cloud-based modern workplace for Steag & Partner AG, featuring a consolidated infrastructure, migration to Microsoft Teams, centralized device management (Managed Workplace), and a holistic cloud security architecture. The result: a location-independent, flexible, and highly secure workplace for the edoniq team.

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BORNER

Epic Fusion implemented a modern, unified communication environment based on Microsoft Teams at BORNER. By replacing isolated email systems, outdated telephone systems, and server-based file storage, a central collaboration hub has been created, complemented by a robust user adoption strategy. BORNER now benefits from more efficient processes, enhanced data security, and a future-proof communication culture.

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EPIC FUSION IS A MICROSOFT PARTNER. THE PARTNER THAT MAKES SURE TECHNOLOGY WORKS.

Epic Fusion is a Microsoft Partner for Modern Work, AI, Cloud, and Security.

We are not just a Microsoft Partner. Epic Fusion is a Global Microsoft Partner of the Year.