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WHITE PAPER

SOC Service.
Because safety never ends.

FAQ on the Security Operations Center (SOC).

Traditional tools such as firewalls and antivirus software provide rule-based, passive protection. A managed SOC offers active, 24/7 monitoring by IT security experts and AI-powered systems that detect, analyze, and neutralize threats in real time –before any damage occurs.

Cyberattacks often occur outside of regular business hours. Internal IT teams often lack the time, specialized resources, and tools needed for uninterrupted, round-the-clock monitoring and incident response.

A managed SOC is a worthwhile investment for SMEs and large enterprises, especially if they do not have their own 24/7 security team. Attackers often choose their targets based on opportunity, not company size. Highly busy IT teams, heavy Microsoft 365 usage, and regulatory requirements are also reasons to opt for a managed SOC.

A managed SOC ensures continuous monitoring and comprehensive security documentation. Epic Fusion’s SOC service monitors your IT environment around the clock and provides verifiable evidence. This enables you to better demonstrate compliance with the requirements of the Swiss Data Protection Act (nDSG), the GDPR, ISO/IEC 27001, and NIS2 on a day-to-day basis. Epic Fusion itself is certified to ISO 27001, 9001, 14001, and 45001.

Epic Fusion's SOC Service can be integrated into existing IT environments without requiring you to build anything from scratch. There are only a few prerequisites: compatible systems, the appropriate permissions in your Microsoft 365 tenant, and designated IT contacts.

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