CHECKLIST: EPIC BACKUP SERVICE

Yes. While Microsoft is responsible for the availability of data in Microsoft 365 – it is not responsible for long-term data backup!

• Exchange Online allows you to restore data up to 30 days back.
• SharePoint supports 93 days.
• After that, this data can no longer be restored with .
• For Microsoft Planner and the Power Platform, there are no backup options available without a third-party solution.

The Epic Backup Service fills the gap in your cloud strategy: data backup with unlimited data volume and retention periods, as well as self-service restore.

• M365: Outlook, OneDrive, SharePoint, Teams, Planner
• Enter ID Backup
• Power Platform Backup as an add-on package
• Customizable backup schedule
• Retention policies as needed
• Access data anytime, anywhere

1. Kick-off and Environmental Assessment: Clarify the scope of protection, storage destination, and compliance requirements; provision access.

2. Setup and Policies: Connect to M365 , set retention and encryption rules, define roles and notifications.

3. Restore Test and Go-Live: Test granular restores, create a runbook, and enable monitoring and reporting.

SMB and enterprise customers who:

• Use Microsoft 365
• Want to prevent data loss
• Must meet compliance requirements
• Prefer simple, secure, and managed solutions

• SLA with defined response times, recovery objectives (RPO/RTO), and operating windows
• 24/7 option, monitoring, and regular restore tests, including data storage in Switzerland
• Optional Bring Your Own Storage
• DSG/GDPR-compliant operation with AVV/DPA, encryption in transit and at rest, role-based access, audit logs, and clear retention and deletion rules