Jannik Reinhard joins Epic Fusion as Head of AI and Lead of Epic Fusion Germany GmbH. He brings over a decade of enterprise experience ranging from building scalable AIOps platforms to designing a company-wide AI framework for more than 120,000 employees. His experience combines technological depth with pragmatic implementation and a clear focus on business impact.
In this interview, he discusses the responsibility of AI in companies, why architecture is more important than individual tools, and why technology always starts with people. He explains how AI can be integrated securely and scalably into existing structures, the role that governance and security play in this process, and why sustainable implementation is more important than quick experiments.
Jannik, what is your role at Epic Fusion?
As Head of AI, I am responsible for the strategic and technical development of our AI initiatives. The goal is to think of AI not in isolation, but as an integrated part of existing structures secure, scalable, and sustainable. My focus is on aligning architecture with business objectives.
How do you envision the workplace of the future?
AI-powered, personalized, and secure. Employees will be supported by intelligent agents that take over routine tasks and free them up for value-adding activities. At the same time, one thing remains clear: technology is an enabler, but people remain crucial.
From AIOps Architecture to AI Strategy.
Jannik began his career as an IT apprentice at BASF and progressed through various technical roles to become Technical Lead for AIOps. Most recently, he served as Lead Architect, where he was responsible for designing and scaling an enterprise-wide AI framework to automate IT and HR processes as part of an international team.
He deliberately chose not to pursue a university degree, instead taking the practical route by training as an IT specialist for system integration. Today, he serves as an examiner for bachelor's thesis presentations, helping to support the next generation of IT professionals.
What is the most important lesson you have learned throughout your career?
Technology alone does not solve problems. The real difference always lies in the people who use it. Anyone who wants to stay ahead must remain curious, experiment with new ideas, and keep learning continuously.
What is the most important lesson you have learned throughout your career?
I see my strength in bridging the gap between deep tech and business. I also have a strong instinct for identifying which technological developments will create long-term value and which ones will not.
What is the most important lesson you have learned throughout your career?
He enjoys spending his free time with family and friends, travelling, staying active, or working on hands-on projects. And sometimes, simply relaxing with a good book in the garden.
His motto: If you want it – work for it.
AI with Substance, Not Show.
For Jannik, AI is about one thing above all else: responsibility. Architecture, integration, and scalability determine whether an idea creates real business value or remains an isolated proof of concept. What matters is not how innovative a solution sounds on paper, but how seamlessly it is integrated into existing processes, security frameworks, and organizational structures.
With this mindset, Jannik will help shape Epic Fusion’s AI strategy – pragmatically, securely, and with a clear business focus. His goal is to make AI productive, deliver measurable business value, and ensure it remains sustainable over the long term.
Jannik, welcome to the team! We are excited to shape the next stage of AI implementation together.
Do you have questions for Jannik?
Feel free to contact Jannik directly to discuss your questions or ideas.
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